The Role / Responsibilities:
Customer success ensures that our customers understand, internalize and experience the value of our product or service throughout the duration of their journey with Moody’s Analytics.
|We are seeking a motivated and energetic customer success executive development responsible for managing long-term relationships with clients to ensure retention and satisfaction. They work closely with clients by walking them through the use of our product and address any concerns or issues they might experience.
The emerging role is about a solution to the core issues of customer portfolio development, retention and expansion
By serving as advocates for clients, educating them on products, and maintaining lasting relationships, the customer success manager indirectly helps maintain an organization’s bottom line.
You’ll work closely with teams from across the organization, helping to advocate on behalf of our customers to all of our teams. You’ll be responsible for making everybody else aware of their challenges, needs and concerns, whether that’s providing input on a new feature for the product team or offering feedback on the latest campaign to the marketing team.
At a minimum, the role would include working closely with the sales team to smoothly transfer ownership of a prospect who’s become a customer, and with the support team to ensure that problems are resolved to the customer’s satisfaction as quickly as possible.
You would also need to liaise with other teams, such as marketing (to co-ordinate on events, promotional materials, case studies or other customer-focused collateral).
Job responsibilities of a customer success manager include:
Source – Moody’s Corporation Website
Responsibilities – • production of daily/monthly P&L and balance sheet • performing T0 v/s T1 checks • providing commentary on...Apply For This Job
Job ID:R-23016 Category: Finance Location : Mumbai, Maharashtra We are looking to hire Sr. Finance Executive/ Assistant Finance Manager Broadly...Apply For This Job
Location: Gurgaon Other locations: Primary Location Only Salary: Competitive Job Summary: This position is designated as Assistant Manager in the EY Knowledge Business...Apply For This Job
Job Description Responsible to lead A&M Procurement agenda for Snacks & Beverages categories in the market and is responsible for...Apply For This Job
What this job involves: This role will be part of the Finance team and will assist with client invoicing, vendor...Apply For This Job
Job Description To handle indirect Tax compliance operations in India To ensure timely and accurate preparation and filing of GST...Apply For This Job
Select out of more than 3000 candidates in the area of accounts & finance…
Contact your desired candidates for open positions of Accountant , Semi Qualified, Qualified CA, CS, CMA etc.