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Lionbridge Technologies is Hiring B. COM/ M. COM/MBA(F) As Senior Executive – Accounts At Mumbai Full Time
Position Description:
The Collections Executive will work closely with and receive direction from the Sr International AR Manager in Dublin in order to reduce the aged debt and achieve cash collection.
Responsibilities:
- To ensure the security and profitability of Lionbridge through efficient and effective credit control of a portfolio of customers
- Chasing customer for payment of due and overdue invoice and converting to payment
- Drive collections by escalating any customer issues in a professional, documented and systematic manner until resolved
- Drive the resolution of collection problems by understanding the issues, articulating those issues and working with the appropriate Lionbridge personnel to resolve in a timely fashion.
- Following up with the customer upon resolution for payment update
- Escalate any bad debt or other concerns to the AR Manager immediately for timely resolution
- To implement and maintain excellent standards of customer service both internally and externally
- Take responsibility for actions on your portfolio of customers, manages time, prioritizes work and plans ahead
- Ensures that the Lionbridge collection process is followed
- Drive collections to key metrics – DSO, over 60 days and cash collection
- Ad hoc projects as they arises
Requirements:
- Excellent communication skills both written and oral
- Good listening skills, understands how and when to action
- Proactive manner
- Collections experience in an International Environment
- Ability to work on their own, along with being a Team Player
- Adaptable and flexible
- Customer focused
- Attention to detail
- Results driven
- Business Acumen
- Relevant experience 2 years plus
Source – Lionbridge Technologies Website